Hi,
I face a problem while installing PDF Creator 0.9.2.
Previous version installed is 0.9.0 but uninstalled because 0.9.2 doesn't install with an existing installation.
I am using MS Windows XP SP2.
Following is the error message:
======
C:\WINDOWS\system32\OLEAUT32.DLL
Unable to register the DLL/OCX: DllRegisterServer failed; code 0x80070005.
Access is denied.
Click Retry to try again, Ignore to proceed anyway (not recommended), or Abort to cancel installation.
======
(Naturally, I select Ignore after Retry does not work.)
The problem is after during installation, above message displayed. After installation complete, PDFCreator printer is not found in the Printers folder.
I tried installing 0.9.0 back again after uninstalling 0.9.2 but the same thing happens again.
Please help. Workarounds maybe?
Thanks in advance.
Please post the complete content of SetupLog.txt.
Following is the log file that I have.
Besides the windows environment parameters that I've edited, the rest (upper part) not changed:
==========================================
Printerstatus before installing:
Spooler service: is running
Printermonitors [4]:
Standard TCP/IP Port
LPR Port
Local Port
APFMON40
Printerports [10]:
COM1:
COM2:
COM3:
COM4:
FILE:
LPT1:
LPT2:
LPT3:
PRINTFAX:
\\han\han hp
Printerdrivers (Windows 4.0) [0]:
Printerdrivers (Windows NT x86) [10]:
HP LaserJet III
HP LaserJet 2200 Series PCL 6
HP LaserJet 1100 (MS)
FX DocuPrint 205-AP
Epson LQ-2180 ESC/P 2
Apple LaserWriter 16/600 PS
AGFA-AccuSet v52.3
AdobePS Acrobat Distiller
Star TSP643 (J/Pcut)
MightyFAX APF Printer Driver
Printerdrivers (Windows x64) [0]:
Printerdrivers (Windows IA64) [0]:
Printerdrivers (Windows NT Alpha_AXP) [0]:
Printers [1]:
\\han\HAN HP
Printerdriver-Directory (Environment: Windows 4.0):
Result: Success = C:\WINDOWS\System32\spool\DRIVERS\WIN40
Printerdriver-Directory (Environment: Windows NT x86):
Result: Success = C:\WINDOWS\System32\spool\DRIVERS\W32X86
InstallMonitor:
Monitorname : PDFCreator
Environment : Windows NT x86
Result: Success
Install printerport:
Portname : PDFCreator:
Result: Success
Install printerdriver for Win2kXP2k3 (32bit):
Drivername : PDFCreator
Environment : Windows NT x86
Result: Error 126 = The specified module could not be found
InstallPrinter:
Printername: PDFCreator
Drivername : PDFCreator
Portname : PDFCreator:
Result: Error 1797 = The printer driver is unknown
Printerstatus after installing:
Spooler service: is running
Printermonitors [5]:
PDFCreator
Standard TCP/IP Port
LPR Port
Local Port
APFMON40
Printerports [11]:
PDFCreator:
COM1:
COM2:
COM3:
COM4:
FILE:
LPT1:
LPT2:
LPT3:
PRINTFAX:
\\han\han hp
Printerdrivers (Windows 4.0) [0]:
Printerdrivers (Windows NT x86) [10]:
HP LaserJet III
HP LaserJet 2200 Series PCL 6
HP LaserJet 1100 (MS)
FX DocuPrint 205-AP
Epson LQ-2180 ESC/P 2
Apple LaserWriter 16/600 PS
AGFA-AccuSet v52.3
AdobePS Acrobat Distiller
Star TSP643 (J/Pcut)
MightyFAX APF Printer Driver
Printerdrivers (Windows x64) [0]:
Printerdrivers (Windows IA64) [0]:
Printerdrivers (Windows NT Alpha_AXP) [0]:
Printers [1]:
\\han\HAN HP
--------------------------------------
Windowsversion: 5.01.2600
WinDir: C:\WINDOWS
Win64: false
ProcessorArchitecture: X86
SystemDir: C:\WINDOWS\system32
TempDir: C:\DOCUME~1\{...}\LOCALS~1\Temp\
CurrentDir: C:\WINDOWS\system32
Computername: {...}
Username: {...}
UILanguage: 1033
Internet Explorer version: 6.0.2900.2180
Path: C:\WINDOWS;C:\WINDOWS\SYSTEM32;C:\Program Files\QuickTime\QTSystem\;C:\Program Files\Java\jdk1.5\bin;%systemroot%\system32\wbem;C:\Adabas\bin;C:\Adabas\pgm
C:\WINDOWS\system32\wbem\framedyn.dll: found
framedyn.dll: found NOT in path
Environment:
ALLUSERSPROFILE=C:\Documents and Settings\All Users
APPDATA=C:\Documents and Settings\{...}\Application Data
CLASSPATH=C:\Program Files\Java\jre1.5\lib\ext\QTJava.zip
CommonProgramFiles=C:\Program Files\Common Files
COMPUTERNAME={...}
ComSpec=C:\WINDOWS\system32\cmd.exe
DBCONFIG=C:\Adabas\sql
DBROOT=C:\adabas\
DBWORK=C:\Adabas\sql
DEVMGR_SHOW_DETAILS=
FP_NO_HOST_CHECK=NO
HOMEDRIVE=C:
HOMEPATH=\Documents and Settings\{...}
JAVA_HOME=C:\Program Files\Java\jdk1.5
LANG=en_GB
LOGONSERVER=\\{...}
NUMBER_OF_PROCESSORS=1
OS=Windows_NT
Path=C:\WINDOWS;C:\WINDOWS\SYSTEM32;C:\Program Files\QuickTime\QTSystem\;C:\Program Files\Java\jdk1.5\bin;%systemroot%\system32\wbem;C:\Adabas\bin;C:\Adabas\pgm
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
PROCESSOR_ARCHITECTURE=x86
PROCESSOR_IDENTIFIER=x86 Family 15 Model 2 Stepping 9, GenuineIntel
PROCESSOR_LEVEL=15
PROCESSOR_REVISION=0209
ProgramFiles=C:\Program Files
QTJAVA=C:\Program Files\Java\jre1.5\lib\ext\QTJava.zip
SESSIONNAME=Console
SystemDrive=C:
SystemRoot=C:\WINDOWS
TEMP=C:\DOCUME~1\{...}\LOCALS~1\Temp
TMP=C:\DOCUME~1\{...}\LOCALS~1\Temp
USERDNSDOMAIN={...}
USERDOMAIN={...}
USERNAME={...}
USERPROFILE=C:\Documents and Settings\{...}
windir=C:\WINDOWS
Uninstall PDFCreator
Then check this link and try to repair your "framedyn.dll"
http://support.microsoft.com/default.aspx?scid=kb;en-us;319114
Install PDFCreator again
What happens?
Well, the framedyn.dll does not exist in the dllcache but it do exist in system32\wbem's folder. This is contrary to the expectations of the document refered to.
I went and googled more on the error code and found a few more documents. Done what was suggested but no successful outcome. End up reinstalling my OS and all my problem solved :P