The Dialog isn't shown

2006-06-22 03:48:51 by anonymous

Since PDF Creator 0.90 on my cleanly installed machine. On the first time of intstallation, I worked perfectly. I can use PDFCreator to print what I wanted and it showed the dialog before printing. After that this dialog is shown as a frame with white and a lot of dashed (like it doesn't render).

I try moving to 0.91 and again, nothing better also with 0.92 (the latest one) too. Other things still work fine I can hit enter from that and get the PDF as usual but no setting dialog.


2006-06-22 11:28:02 by anonymous

I have the same problem.

PDFCreator works fine, when you start PDFCreator (Start > programs > ...) before start the printjob. But this is not a great solution for the problem.


2006-06-22 12:09:32 by thesmilyface

Hello,

I've installed PDFCreator on hundred machines. But I can't reproduce this problem.

I need a RDP or VNC access to a machine with this problem to find the error.

Frank


2006-06-26 01:06:34 by anonymous

I have the same prob did you find a solution yet?

Thanks,


2006-06-26 06:10:16 by thesmilyface

I can't reproduce it. I need a RDP access to a machine with this problem to analyze it.


2006-06-26 17:08:52 by southpark

Hi Guys,

After just installing the software I came up with the same problem, but got it resolved :)

If you ensure that PDF Creator is not running, and then using Regedt32.exe look at registry setting HKLM\Software\PDFCreator\Program there is a registry setting there called ProgramFontSize. For some reason this has set itself to 1, but changing it back to 8 resolved the issue.

Hope this helps.

Kind Regards

South-Park


2006-06-26 22:32:56 by anonymous

Thanks for this hint.

Are you sure that it was HKLM and not HKCU?

Frank


2006-06-28 19:09:51 by anonymous

I have exactly the same symptoms:
PDFCreator seemed to stop working - as I found out in this forum it still works (press enter twice and look for your *.pdf in 'My Documents') but there are no dialogs visible - after the 'Print' dialog of the respective application there are faint dashes on the screen and after pressing enter once there is a faint border of a dialog. Pressing enter a second time shows the 'moving logo' of PDFCreator.
I tried uninstall (getting rid of options and checking that all registry entries are gone) and re-install w/o any success.
As another forum user mentioned there are no registry entries in HKLM/SOFTWARE but only in HKCU/Software/PDFCreator. My ProgramFontSize there is 8 (ProgramFont = MS Sans Serif, ProgramFontCharset = 0).
I can send an export of the PDFCreator branch of the registry (it doesn't look like I can attach a file to my posting here) if needed.
I installed a new printer and driver (Canon MP170) and Bonjour for Windows on the weekend - did anybody had any bad experiences with either of these influencing PDFCreator's behavior?


2006-06-28 20:44:08 by thesmilyface

Mhmm, I need your help. The best way is to get a RDP access to your machine.

Is this possible?

Frank


2006-06-29 18:18:24 by anonymous

RDP possible? Not easily.
Where can I post my exported registry branch so you can take a look at it?
alex


2006-06-29 19:00:08 by thesmilyface

>RDP possible? Not easily.
Only a question.

>Where can I post my exported registry branch so you can take a look at it?
I don't think that this helps. But I will give it a try.

Send it to my email
thesmilyface at users.sourceforge.net

Frank


2006-06-30 17:42:38 by anonymous

I have this same issue...i was on an 8 version of PDFCreator when I first saw it...moving to .92 didn't help. The double return works but really need the option dialog to work. Is there a solution as of yet?


2006-07-15 05:07:07 by anonymous


2006-07-15 07:26:47 by anonymous


2006-07-15 07:43:07 by anonymous

[quote=thesmilyface]Hello,

I've installed PDFCreator on hundred machines. But I can't reproduce this problem.

I need a RDP or VNC access to a machine with this problem to find the error.

Frank[/quote]


2006-07-15 08:38:46 by anonymous


2006-07-26 20:31:08 by anonymous

I have the same problem with .92. I checked the registry per previous comments but ProgramFontSize is set to 8.


2006-08-14 09:36:14 by anonymous

Thanks South Park.

This worked for me.


2006-08-16 15:43:03 by jeffcichocki

I have a problem with the options screen not showing. I open PDFCreator, pick options and the whole app closes for me. I looked for the HKLM\Software\PDFCreator key, but they don't exist on my machine. The key exists only under HKCU. I checked all the values inside the key and I seem to be missing a ton of them (I compared it to a machine that is working). Can I just export all the values from one machine and import them into the one that doesn't have them?

Thanks

Jeff


2006-08-16 15:48:06 by thesmilyface

It should works.


2006-08-16 15:53:12 by jeffcichocki

Copying the registry didn't quite work. I didn't notice at first, but the version that I have on the other machine is .90. The one that doesn't work is .92 and some of the folder names aren't the same. I did try to change the folder paths in the registry, but that didn't help either. Any ideas as to what I can try next?

Thanks


2006-08-16 16:26:56 by jeffcichocki

I went through the help file and it lists all the different places that information is stroed in the registry. I went through each one and found what was missing. After I imported the missing entries and rebooted, it started to work. If you want the registry file I used, I can email it to you. The installer did not install all of the registry keys on this machine. Hopefully this will help you find out why this happens sometimes.

Thanks


2006-08-16 17:22:14 by thesmilyface

>The installer did not install all of the registry keys on this machine.
This is correct. PDFCreator starts with the standard settings. If you open the options dialog and click on save PDFCreator save the settings.

Frank


2006-08-16 17:52:28 by jeffcichocki

Yes, but some of the necessary entries were missing. Without them, I couldn't open the options dialog box. The problem to me seems like the installer missed something that was critical. It seems to happen when you unistall the app and then reinstall it. It did work correctly for me the first time I installed it.

Hopefully this helps.

Thanks


2006-08-22 11:19:02 by anonymous

Open Regedit, find
HKLM\SYSTEM\CurrentControlSet\Control\Print\Monitors\PDFCreator\Ports\PDFCreator:

and change there
ShowWindow value from 0 to 1

this worked for me (PDFCreator 0.80 on XP Pro)
hope it helps you as well

kr.


2006-08-22 19:41:11 by thesmilyface

ShowWindow is a redmon.dll parameter.

It means:
ShowWindow = 0 -> show a program window 'normal'
ShowWindow = 1 -> show a program window 'minimized'
ShowWindow = 2 -> show a program window 'hidden'

But has no effect for PDFCreator. :-|

Is anybody there how can check this?

Frank


2006-08-22 22:11:51 by anonymous

I tried changing it to 1, and it did not fix the problem. I didn't restart though, so I'm not sure if that will affect anything.

Right now I'm still using the workaround - start PDFCreator using the Print Monitor, and then the print dialogue will show up fine.


2006-08-22 23:11:13 by thesmilyface

But I will fix this problem. Is it possible to get a vnc connection to your machine? Only for testing. It would be a great help for us.

Frank


2006-08-25 22:48:06 by anonymous

I had the same problem with since version 0.9.2, and now 0.9.3. Strange thing is the dialog is there, but it is blank. If you click where the x is supposed to be the dialog closes. If you click where the Save button is supposed to be located an invisible (just a frame) Save Dialog shows up.

Could it be an NVIDIA driver problem? or something else?


2006-08-26 08:30:32 by thesmilyface

>Could it be an NVIDIA driver problem? or something else?
I think so. Is it possible to get a VNC connection to your computer? I must see it to fix this problem. This would be a great help.

Frank


2006-08-30 00:48:22 by anonymous

hm, well. it really didn't help. for me usually helps to print for 2nd time. then dialog window is shown.


2006-09-01 20:02:02 by anonymous

I noticed that if the application is open, the dialog works fine. When the application is not open, the dialog doesn't work.

Jack

vnc access might be possile later tonight....contact me off list.


2006-09-02 07:14:04 by thesmilyface

> ... contact me off list.
How can I contact you?


2006-09-08 20:11:56 by jack1729

I don't want to post my email addy to the list. I just joined the list, can the forum moderator get you my email address?

Jack