If you need help with anything, please see below:
Help articles
A great resource for help articles is our Knowledge Base, which offers a collection of articles, guides, and FAQs to assist you with various topics. It’s designed to provide you with quick and easy access to the information you need.
If you can’t find the answer you’re looking for, our support team is always happy to help.
Support
For questions regarding the payment process, activating the application or requests around the product you have purchased, please visit our payment support page from our partner Upclick.
If you have questions about our product, our customer service team is happy to help.
Forum
In our forum, you can find answers to a variety of questions and learn how to use PDF Architect with third-party software not available for testing. Other users may have faced similar issues and can offer assistance.
Please provide as much detail as possible when asking your question.
PDF Architect FAQ
How to license PDF Architect?
The licensing of PDF Architect is based on a yearly license fee per user (subscription). The license includes the usage as well as the latest updates and ongoing support. It is managed through user accounts. License keys are not required. For each "named user" a license is needed.
How to deactivate PDF Architect desktop notifications?
Along with the installation of PDF Architect you will be regularly informed about upgrading opportunities that might suit your needs. For example, if you are only using PDF Architect’s free modules it will inform you about discounted upgrades to PDF Architect Standard or Pro package by sending a desktop notification every now and then.
I have bought PDF Architect and would like to receive a refund. What do I have to do?
We are very confident that PDF Architect will suit your needs. Nonetheless, your purchase comes with a 30-day satisfaction guarantee. If you wish to get a refund within the first 30 days after purchasing PDF Architect, you will get your money back.
System Requirements:
Operating system: Windows 11, Windows 10, Windows 8 (Desktop App), Windows 7
Processor: Pentium III or above
RAM: 1GB
Disk Space: 100 MB or more
Internet connection is required for version updates
Microsoft Office is required for plug-in use & conversion to Word
