PDF Architect Support

If you need help with anything, please see below:


Help articles

To learn how to use each feature of PDF Architect, you can study our User Guide.  

Another great resource for help articles is our Knowledge Base

If you cannot find the answer, our support will gladly help you.



For questions regarding the payment process, activating the application or requests around the product you have purchased, please visit our payment support page from our partner Upclick.

If you have questions about our product, our customer service will be happy to help.



In our forum you can find the answer to a wide range of questions, and information on how to use PDF Architect in combination with third-party software we do not have available for testing. 
Other users might have experienced the same situation and might be able to help. 
Please provide as much information as possible when asking your question.

PDF Architect FAQ

How to license PDF Architect?

The licensing of PDF Architect is based on a yearly license fee per user (subscription). The license includes the usage as well as the latest updates and ongoing support. It is managed through user accounts. License keys are not required. For each "named user" a license is needed.

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How to deactivate PDF Architect desktop notifications?

Along with the installation of PDF Architect you will be regularly informed about upgrading opportunities that might suit your needs. For example, if you are only using PDF Architect’s free modules it will inform you about discounted upgrades to PDF Architect Standard or Pro package by sending a desktop notification every now and then.

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I have bought PDF Architect and would like to receive a refund. What do I have to do?

We are very confident that PDF Architect will suit your needs. Nonetheless, your purchase comes with a 30-day satisfaction guarantee. If you wish to get a refund within the first 30 days after purchasing PDF Architect, you will get your money back.

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System Requirements:

Operating system: Windows 11, Windows 10, Windows 8 (Desktop App), Windows 7
Processor: Pentium III or above
Disk Space: 100 MB or more
Internet connection is required for version updates
Microsoft Office is required for plug-in use & conversion to Word