Individual priority support is available to all users of PDFCreator Professional, PDFCreator Terminal Server and PDFCreator Server. If you have any questions, please use our contact form below or send us an e-mail. In addition, feel free to check out one of the following support channels, which may already include an answer to your question:


User guide

Please check out our user guide, which includes any information you may need when it comes to our products. From the installation process to advanced features, you will find explanations for everything related to PDFCreator.


Knowledge base

The PDFCreator knowledge base holds a collection of answers to some of our customers most-asked questions. There, you can find information about trouble shooting, licensing, installation and other general topics.



There may be others who have asked the same question as you, therefore our forum might have the answers you are looking for. Here you can receive help from other users or even someone from the PDFCreator developer or customer service team.


Manage your license

There are a few things you can do to manage your license in the license server, i.e. revoke activated machines or renew your license. If you can't activate PDFCreator online, you can also use the offline activation.


Download the latest version

Many problems of older versions of PDFCreator have already been fixed, so we recommend to try to update to the latest version. Even if you have the latest version, there are problems that can be solved by reinstalling the same version again.

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